Refund Policy

Pages N Prestige aims to provide professional publishing and creative services through clearly defined scopes, timelines, and communication. Due to the nature of our work — customized, time-intensive, and creative — Because many of our services involve customized creative and editorial work, payments are generally non-refundable once project work has materially begun, except in the limited circumstances described below.

Refund Eligibility

We only offer partial or full refunds in the following exceptional cases:

Duplicate Payment: If you are accidentally charged twice for the same service, we will promptly refund the duplicate amount.

Service Not Rendered: If we are unable to begin your project within 30 days of the agreed-upon start date and no substantial work has been delivered, you may request a refund.

Cancelled Projects (Before Start): If you cancel a project before any creative or editorial work has begun, you may be eligible for a partial refund, minus administrative fees (typically 10–15%).

Important: Refunds are not issued for change of mind, delayed feedback, missed deadlines due to client-side delays, or once services (like writing, editing, design, or publishing) have begun.

Non-Refundable Services

The following services are strictly non-refundable under all circumstances:

• • Ghostwriting (once writing has started)
• • Editing, proofreading, and design once initiated
• • ISBN registration, formatting, or publishing packages
• • Branding, logos, and visual assets
• • Digital marketing and ad spend
• • Promotional campaigns (Goodreads, etc.)
• • Any service with a custom quote or milestone-based payment plan